Processing Time

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Order Processing:

All orders are processed within 1-3 business days. You will receive a confirmation email once your order is shipped.

 

Custom Orders:

Please allow additional time for processing custom or personalized items. Processing times will be communicated at the time of order confirmation. Art pieces can take 1-3 weeks to make. For watercolors and smaller items such as ornaments you can expect a 1 week turnaround.

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Shipping Options

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Domestic Shipping:

We offer a variety of shipping options within the United States. Shipping rates are calculated at checkout based on your location and chosen shipping method.

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International Shipping:

We currently offer international shipping to select countries. International shipping rates will be calculated at checkout. Please note that customs fees may apply and are the responsibility of the customer.

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Shipping Carriers

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We use the following carriers for shipping:

USPS and UPS

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Delivery Times

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Domestic Orders:

Delivery typically takes 3-7 business days after processing, depending on your location and chosen shipping method.

International Orders:

Delivery times vary by country and may take up to 2-4 weeks.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.

 

 

Shipping Issues

If you experience any issues with your shipment, such as delays or lost packages, please contact us at shoptuttoma@gmail.com We will work with you to resolve the issue.

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Thank you for your support and understanding! If you have any questions regarding our shipping policy, please don’t hesitate to reach out.