Check our our Return Policy here!

Jewelry pieces will most likely be shipped within 1-3 days and art/design pieces can take up to 2-3 weeks. Check out our full shipping policy here!

Gift Wrap Policy While all Tutto Ma items come in branded packaging, we also offer gift wrapping services to make your purchases even more special! Availability: Gift wrapping is available for all items except digital products. Please check the product description for gift wrap options. Cost: A nominal fee may apply for gift wrapping services, which will be indicated at checkout. Materials: We use high-quality wrapping paper, ribbons, and decorative elements to create a beautiful presentation. Personalized Messages: You can include a personalized message with your gift. Please provide your message in the designated section at checkout, and a handwritten note will be included. Important Notes Receipt: Gift-wrapped items will come with a gift receipt. A complete invoice will be emailed to you upon purchase. Returns: Items that have been gift wrapped are subject to our regular return policy. Please ensure the recipient is aware of our return policy. If you have any questions or special requests regarding gift wrapping, please contact us at shoptuttoma@gmail.com. We’re happy to help! Thank you for choosing Tutto Ma to celebrate your special occasions!

Please check out our return policy for more information!

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I am always up for new ideas! Check out our contact page and let us know what you are looking for.

Wholesale Policy Thank you for your interest in partnering with Tutto Ma for wholesale opportunities! We are excited to work with retailers who share our passion for unique, handmade products. Please review our wholesale policy below: Eligibility To qualify for our wholesale program, interested parties must meet the following criteria: Be a registered business with a valid resale certificate. Operate a physical storefront or an established online retail presence. Application Process Inquiry: Interested parties should contact us at shoptuttoma@gmail.com to express their interest in our wholesale program. Application: We will provide a wholesale application form to gather necessary information about your business. Review: Once we receive your application, we will review it and contact you regarding approval. Pricing and Payment Wholesale prices will be provided upon approval of your application. Payment methods accepted include credit card, checks, or direct deposit. Full payment is required before shipment of wholesale orders and a deposit may be required for new accounts. Shipping Shipping costs are calculated at checkout and are the responsibility of the retailer. Estimated delivery times will be communicated at the time of order confirmation. Returns and Damaged Goods All wholesale orders are final; however, if items arrive damaged, please contact us within 7 days of receiving your order. We will work with you to resolve any issues. Marketing and Promotion Retailers are encouraged to promote Tutto Ma products through their marketing channels. We provide marketing materials and product images upon request to help promote our brand. If you have any questions or require further information about our wholesale program, please don’t hesitate to reach out to us at shoptuttoma@gmail.com. We look forward to the possibility of working together! Thank you for considering Tutto Ma for your wholesale needs!

Damaged Items Policy At Tutto Ma, we take great care in ensuring that our products reach you in perfect condition. However, if you receive a damaged item or experience an issue, please follow the guidelines below: Reporting Damaged Items Time Frame: Please inspect your order upon arrival. If you notice any damage, contact us within 7 days of receiving your item. Contact Us: To report a damaged item, email us at shoptuttoma@gmail.com with your order number and a brief description of the issue. Required Information When reporting a damaged item, please include: A clear photo of the damaged item. A photo of the packaging, including any labels or tracking information. Resolution Options Replacement: We will assess the damage and, if applicable, send you a replacement item at no additional cost. Store Credit: If a replacement is not available, we can offer you store credit for the value of the damaged item. Returns Damaged items may not need to be returned, but if we require the item back for inspection, we will provide you with a prepaid return shipping label. Important Notes Please keep the damaged item and packaging until your issue is resolved, as they may be needed for assessment. Normal wear and tear or damage caused by misuse is not covered under this policy. If you have any questions or need further assistance, please reach out to us at shoptuttoma@gmail.com. We’re here to help! Thank you for choosing Tutto Ma!

Jewelry Care and Damage Policy At Tutto Ma, we take pride in our handmade jewelry and want you to enjoy your pieces for years to come. Please read our policy regarding care instructions and damaged items: Care Instructions To ensure the longevity of your jewelry, please follow these guidelines: Avoid Water: Our jewelry is not designed to be worn in water. Please remove items before bathing, swimming, or exercising to prevent damage. Keep Away from Chemicals: Avoid exposing your jewelry to perfumes, lotions, and cleaning products, as these can tarnish or damage the materials. Storage: Store your jewelry in a cool, dry place, preferably in a jewelry box or pouch, to prevent scratching and tangling. Reporting Damaged Jewelry If your jewelry item becomes damaged, please follow these steps: Time Frame: Contact us within 7 days of noticing any damage. Contact Us: Email us at shoptuttoma@gmail.com with your order number and a description of the issue. Required Information When reporting a damaged jewelry item, please include: Clear photos of the damaged piece. A brief description of how the damage occurred. Resolution Options Repair: Depending on the nature of the damage, we may be able to offer a repair service. Costs for repairs will be communicated based on the extent of the damage. Replacement: If a repair is not possible, we will discuss options for replacement, if applicable. Important Notes Normal wear and tear is expected with handmade jewelry and is not covered under this policy. Jewelry that shows signs of misuse, neglect, or excessive wear may not be eligible for repair or replacement. If you have any questions or need further assistance, please contact us at shoptuttoma@gmail.com. We appreciate your understanding and care for our handcrafted jewelry! Thank you for choosing Tutto Ma!